B2W Operational Suite API Setup

In order to support the automatic creation of repair requests in B2W Maintain from filled out forms in B2W Inform, a data connection must be established between B2W Inform and the B2W Operational Suite. This connection is supported by the B2W Operational Suite API.

If your B2W Operational Suite environment does not have the B2W Operational Suite API installed, or if an outdated version is installed, you may download the latest version by following the link below.

KBA: B2W Operational Suite API

Note: Version 2.0.2 (or higher) of the B2W Operational Suite API is required to use this feature.

To establish and configure a data connection between B2W Inform and the B2W Operational Suite, please follow the link below to download the technical notes.

Documentation: B2W Operational Suite API External Connection

Once the B2W Operational Suite API is configured properly, navigate to the Data Sources page in B2W Inform. Click Edit for the line item in the table called “OPS API CONNECTOR” and input the following information.

  1. Base URL
  2. B2W Operations Account Name
  3. B2W Operations Account Password

When complete, click Save. B2W Inform will now be connected with the B2W Operational Suite.